Ford Motor filed a major lawsuit last week alleging rampant lawsuit abuse and fraud from Quill & Arrow, a law firm that files thousands of Lemon Law cases every year against Ford and other automakers. 

The lawsuit accuses Quill & Arrow of "fabricated attorney billing records, unauthorized practice of law, and deliberate obstruction of Ford’s ability to fulfill its warranty obligations." According to the automaker, these actions have damaged Ford’s relationship with its customers and erode future sales.

In the complaint, Quill & Arrow is described as “a fraudulent and illegal billing factory, conceived and constructed to exploit the Lemon Law’s fee-shifting provisions.” 

The lawsuit alleges a number of violations under California law, including artificially-inflated attorney fees. The firm is allegedly using unregistered foreign attorneys to practice law in California while billing at California attorney rates for work performed entirely by non-lawyers. The non-lawyers are making as little as $13 per hour, Quill is billing rates of $350 to $950 per hour. 

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